Privacy policy

Last updated: 27 October 2026

RaceIt.cc operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). RaceIt.cc is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
• Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
• Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
• Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here .
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Providers That Process Your Data

To provide the Services, we share only the information that is necessary with the following providers. Most of them act as processors: they handle the data on our instructions and with the safeguards required by law. Where a provider decides for itself how it uses the data, it acts as an independent controller under its own privacy policy.

• Store platform: Shopify (store hosting, customer accounts, checkout, order management and order emails).
• Payments: Shopify Payments (powered by Stripe) and PayPal. Your card details are entered in the secure Shopify or PayPal checkout and are handled directly by those providers: we never see or store your full card number. If you pay with your PayPal account, PayPal acts as an independent controller.
• Shipping and delivery: carriers such as Correos, Correos Express, DPD, UPS or FedEx, which receive your name, address, phone number and email to deliver your order and keep you informed about it. If a shipment enters or leaves the European Union, this data and the contents of the parcel may also be passed to customs agents and authorities.
• Manufacturers and suppliers that ship directly: some products are shipped directly by the manufacturer or distributor (for example, through Shopify Collective). In that case we give them what they need to ship: name, address, phone number and the items ordered.
• Email: Shopify and our email delivery provider (Resend) for emails about your order, and Mailchimp, connected to the store to manage the newsletter and marketing communications.
• Reviews: Judge.me, to ask for your feedback after a purchase and to publish the reviews you choose to submit.
• Analytics and advertising: Microsoft (Clarity and Microsoft Advertising), Google (Google Analytics and Google Ads) and Meta (Facebook and Instagram), as explained under "Cookies, Analytics and Microsoft Clarity".
• Virtual assistant: OpenAI and Vercel, as explained under "AI Virtual Assistant".
• Advisers and other professionals: tax, accounting and legal advisers, banks and insurers, where necessary to meet our obligations or defend our rights.

We do not sell your personal information for money. For personalised advertising, see "Your Rights and Choices".

Cookies, Analytics and Microsoft Clarity

We use cookies and similar technologies (pixels, local storage and device identifiers). Some are strictly necessary for the store to work (cart, login, checkout, security and remembering your privacy choices) and do not require your consent. Analytics, personalisation and marketing cookies are only activated if you accept them in our cookie banner. You can change your choice at any time by deleting our site's cookies in your browser, which makes the banner appear again, or by writing to info@raceit.cc.

Microsoft Clarity. We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Specifically, Clarity records, in pseudonymised form, how you browse the site: pages visited, clicks, scrolling, mouse or finger movements, time on each page, device and browser type, screen size, approximate location (country or region, derived from your IP address) and technical errors. This lets us see aggregated heatmaps and session replays that help us find design and usability problems. By default, Clarity masks sensitive information you type into forms, it does not show us your IP address, and we do not link its data to your name or customer account. Payments take place in Shopify's secure checkout, and your card details are never accessible to Clarity.

Our store automatically passes your banner choice to Microsoft: Clarity only uses cookies if you accept analytics cookies, and Microsoft's advertising features only if you accept marketing cookies. Without your consent, Clarity does not store cookies or persistent identifiers on your device. The legal basis is your consent. Under Microsoft's current terms, session recordings are kept for 30 days (up to 13 months for those we flag for review) and aggregated data for up to 13 months. Microsoft may process this data in the United States; it is certified under the EU-U.S. Data Privacy Framework and uses standard contractual clauses.

Main Microsoft Clarity cookies (approximate maximum duration):

• _clck (1 year): stores your browser's Clarity identifier and preferences, to recognise later visits.
• _clsk (1 day): groups the pages you visit into one session.
• CLID (1 year): records the first time Clarity saw your browser.
• MUID (up to 13 months): Microsoft browser identifier, used for analytics and advertising.
• ANONCHK, MR and SM (session to 7 days): synchronise and refresh the MUID identifier.

Other analytics and advertising tools. With your consent we also use Google Analytics and Google Ads, the Meta pixel for Facebook and Instagram, and Shopify analytics, to measure visits and sales, see which campaigns work and show you relevant ads on other platforms. These tools are loaded through Shopify's privacy system, which only lets them run according to what you chose in the banner. Each provider also processes the data under its own privacy policy: Google and Meta.

AI Virtual Assistant

On our website you can use our virtual assistant (RACEIT Assistant) for questions about products, compatibility and builds. It runs on artificial intelligence: to generate each answer, the text you type is sent to OpenAI, which acts as our processor. The service is hosted on Vercel.

• We do not store the content of your conversations or link it to your name, account or orders. We only keep aggregated, anonymous statistics (number of conversations and questions, products viewed and the value of sales attributed to the assistant).
• To prevent abuse, we temporarily use a transformed, irreversible version (hash) of your IP address to limit the number of messages.
• Under its terms, OpenAI does not use data received through its API to train its models and may keep it for a limited time (usually up to 30 days) for security purposes.
• Please do not type personal data that isn't needed into the chat, such as health or payment data or passwords. For anything about an order, write to info@raceit.cc.
• Answers are generated automatically and may contain errors. They are for guidance only and are not an offer or a guarantee: the price, availability, compatibility and specifications shown on the product page and in your order confirmation always prevail. If something important is unclear, ask us before you buy.
• Using the assistant is optional. The legal basis is our legitimate interest in answering your questions or, when you ask about a product you want to buy, taking steps at your request before entering into a contract.

Emails About Your Order

While your order is open, we send you the emails needed to handle it: confirmation, a notice that it has been packed and is waiting for the carrier, shipping and tracking and, where relevant, customs instructions or notices about any issue. These are service messages, not advertising, and are necessary to perform the sales contract, so they have no unsubscribe option. We only send you marketing communications (newsletter and offers) if you have subscribed or, if you are already a customer, about products similar to those you bought, as permitted by Article 21 of Spanish Law 34/2002 (LSSI-CE). You can unsubscribe at any time using the link in every marketing email or by writing to info@raceit.cc.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know. You may have a right to request access to personal information that we hold about you.
• Right to Delete. You may have a right to request that we delete personal information we maintain about you.
• Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
• Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Additional Information for Residents of the European Economic Area (GDPR)

Data controller: Comertech Raceit S.L., Carrer de Maria Auxiliadora 9, 08017 Barcelona (Spain). Email: info@raceit.cc.

Legal bases. We process your data on the following bases under Article 6 of Regulation (EU) 2016/679 (GDPR):

• Performance of a contract or pre-contractual steps: managing your account, orders, payments, shipping, returns and warranties, customer service and emails about your order.
• Legal obligations: invoicing, accounting, tax and customs obligations, consumer rights and requests from authorities.
• Legitimate interest: preventing fraud and keeping the store secure, improving our services with aggregated data, answering virtual assistant questions, sending customers marketing about similar products where the law allows it, and establishing, exercising or defending legal claims. You can object to this processing at any time.
• Consent: analytics, personalisation and marketing cookies and technologies (including Microsoft Clarity), the newsletter and publishing reviews. You can withdraw it at any time, without affecting the lawfulness of earlier processing.

Do you have to provide your data? Data marked as required at checkout and in forms is needed to process your order or handle your request; without it we cannot do so. Everything else is optional.

Retention periods. We keep your data only as long as needed for the purpose it was collected for and then, restricted, for the limitation periods of any legal liability:

• Orders and invoices: for the duration of the business relationship and then 6 years (Article 30 of the Spanish Commercial Code), or longer if tax law requires it.
• Customer account: while you keep it active. If you delete it, your order data is kept restricted for the periods above.
• Customer service, returns and warranties: while the matter is open and then for the product's legal warranty period and the limitation period for possible claims.
• Newsletter and marketing: until you unsubscribe.
• Cookies and analytics: the period stated for each cookie, and no more than 13 months.
• Virtual assistant: we do not store conversation content.

Automated decisions. We do not make decisions based solely on automated processing that produce legal effects concerning you or similarly significantly affect you. Shopify automatically analyses orders for fraud risk; if an order is flagged as risky, the decision about it is made by a person on our team, and you can express your point of view and contest it.

Exercising your rights and supervisory authority. You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw your consent, by writing to info@raceit.cc and stating which right you wish to exercise. We will reply within one month, extendable by two further months for complex requests. If you believe we have not handled your request properly, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es, C/ Jorge Juan 6, 28001 Madrid) or with the data protection authority in your country.

Accuracy of data. You confirm that the data you give us is true, accurate and up to date, and you agree to tell us about any change. If you give us another person's data (for example, to send them a gift), you confirm that you have their permission and have told them about this policy.

Minors. You must be of legal age to buy in the store. In Spain, only people aged 14 or over can consent to the processing of their data on their own.

Security and data breaches. We apply technical and organisational measures appropriate to the risk, such as encrypted connections, access controls and providers with security guarantees. If a security breach affecting your data occurred, we would notify the supervisory authority and, where the law requires it, you as well.

Transfers outside the EEA. Some providers (such as Shopify, Microsoft, Google, Meta, OpenAI, Vercel, Mailchimp or Resend) may process data in the United States or other countries. In those cases the transfer is based on a European Commission adequacy decision, such as the EU-U.S. Data Privacy Framework for certified companies, or on the standard contractual clauses approved by the Commission, with any additional safeguards required.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at info@raceit.cc. You can find our other contact details on our contact page. For the purpose of applicable data protection laws, we are the data controller of your personal information.